Privacy policy
Last updated:
Signal Eight Limited, a Hong Kong company, is responsible for the personal data described in this policy. It covers visits to this website, enquiries and related correspondence.
Information we collect
When you contact us, we collect the contact details, messages and other information you provide. The contact form requires your name, email address and message; it cannot be submitted without them. Company and telephone number are optional.
Website visits and form submissions involve processing technical information, including IP address, browser and device details, pages requested, and request times and outcomes.
How we use your information
We use enquiry information to respond to you, arrange requested discussions and manage related correspondence and proposed work. We use technical and submission information to operate and protect the website, prevent spam and resolve faults. We may also use relevant information to meet legal obligations.
Who receives your information
Providers of website hosting and security, website analytics, email delivery, and email storage and communications process relevant information for the purposes described in this policy. We may also disclose information to courts, regulators or public authorities where required by law.
Our providers may process and store information outside Hong Kong. We remain responsible for personal data entrusted to them and use contractual or other safeguards to protect it against unauthorised use and unnecessary retention.
Retention and security
We keep personal data only as long as needed for the purposes above, including applicable legal requirements. When it is no longer needed, we take reasonably practicable steps to delete it or make it no longer identifiable.
We take reasonably practicable steps to protect personal data against unauthorised or accidental access, loss, use or disclosure.
Cookies and analytics
With your consent, we use cookies and similar technologies to recognise repeat visits and measure website use. This includes pages visited, traffic sources, approximate location, browser and device details, page performance and interactions with links and forms.
We also use recordings of browsing activity to improve the website. Form contents are excluded, and analytics records are not linked to the contact details or messages you send us.
You can accept or reject analytics and change your choice at any time using Cookie settings in the footer. Rejecting analytics does not affect your use of the website or ability to contact us.
We remember your choice for up to six months. Analytics cookies may last up to six months and renew on later visits; other analytics data stored in your browser remains until cleared or you withdraw consent. Withdrawal stops future collection but does not automatically delete earlier records.
Your rights and how to contact us
Under Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486), you may request access to your personal data and correction of inaccuracies, subject to the Ordinance’s provisions and exemptions.
For these requests or privacy enquiries, contact the Privacy Contact at Signal Eight Limited: hello@signaleight.ai.